Refund policy

Returns 
We accept returns within 14 days of delivery. To be eligible, items must be unused, unopened, and in their original sealed packaging.

How to Start a Return
Email us at support@sebaperfume.com with your order number and the reason for your return. We will reply with return instructions. Items sent back without first requesting a return will not be accepted.

Return Shipping
Customers are responsible for return shipping costs, unless the item arrived damaged or you received the wrong item. In those cases, please contact us within 48 hours of delivery with photos of the item and packaging, and we will cover return shipping.

Restocking Fee
Returned items may be subject to a restocking fee of up to 15 percent of the item price.

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method within 5 to 10 business days. Original shipping charges are not refundable.

Tester Fragrances
Items labeled Tester contain the same authentic fragrance as the retail version, usually in plain or no packaging and sometimes without a cap. Tester fragrances are final sale and cannot be returned or exchanged. If a tester arrives damaged or you received the wrong item, please contact us within 48 hours of delivery and we will make it right.

Non Returnable Items
Opened, used, or tested fragrances, items without original sealed packaging, and gift cards cannot be returned.

Questions
If you have any questions about returns or refunds, contact us at support@sebaperfume.com.